Effective Date: 10/27/2025
Last Updated: 10/27/2025

Jumpstart Adventure Park (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a reservation, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site.

1. Information We Collect

We collect personal and non-personal information in several ways:

a. Personal Information You Provide

When you book an event, complete a form, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Date and time of booking
  • Participant information (e.g., age, group size, or waiver details, if applicable)

b. Automatically Collected Information

When you visit our site, certain information is collected automatically through cookies and analytics tools, such as:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited, links clicked, and time spent on site
  • Referral sources (how you found our website)

c. Information from Third Parties

If you make a booking through a third-party platform (such as a reservation or payment processor), we may receive limited information from that partner to complete your reservation.

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and waivers
  • Send booking confirmations, updates, and receipts
  • Communicate with you about upcoming events, promotions, or park updates (only if you opt in)
  • Personalize your experience and improve our website’s performance
  • Analyze website usage for security and analytics
  • Comply with legal requirements and enforce our terms and policies

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties for legitimate business purposes, including:

  • Service Providers: Payment processors, booking systems, marketing platforms, and IT providers who help us operate our services.
  • Legal Requirements: If required by law, subpoena, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be part of the transferred assets.

All third-party partners are required to handle your data in compliance with applicable privacy laws and only for authorized purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Track website performance and usage patterns
  • Remember preferences (like language or login sessions)
  • Deliver targeted advertisements (if applicable)

You can manage or disable cookies in your browser settings, but some site functions may not work properly if cookies are disabled.

5. Your Privacy Choices

You have the following rights and options:

  • Email Preferences: You can unsubscribe from marketing emails by clicking “Unsubscribe” in any email or by contacting us directly.
  • Cookie Management: Adjust your browser or device settings to control cookies.
  • Access and Correction: You may request access to or correction of your personal data by contacting us.
  • Deletion Requests: You may request deletion of your data where legally permitted.

6. Data Security

We use industry-standard security measures, including SSL encryption, firewalls, and secure servers, to protect your information. However, no electronic transmission or storage method is 100% secure. You share information with us at your own risk.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Jumpstart Adventure Park values the privacy and safety of children and families. Our website and online services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children.

If you are under 13, please do not provide any personal information on our website or through our online booking forms. All reservations, waiver submissions, and online communications must be completed by a parent or legal guardian.

For in-person activities, we may collect limited information about minors (such as name, age, or date of birth) only as necessary for participation, safety, and waiver compliance – and only from the parent or guardian providing consent. This information is used solely for operational and safety purposes and is not shared or used for marketing.

If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will delete that information as quickly as possible.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Significant changes may also be communicated via email or a notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Jumpstart Adventure Park
Email: 
Address: 
Phone: