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FAQs

These are questions we often get, however if you have any question’s don’t hesitate to contact us using the form above!

Absolutely! We offer a dedicated toddler zone and special Parent-Tot sessions (Tuesdays and Saturdays, 10 AM–12 PM) designed just for kids 5 and under—so you can enjoy quality time in a calm, age-appropriate space.

Yes! Parents are welcome to jump alongside their kids or watch comfortably from our seating areas with free Wi-Fi and full visibility of the play zones.

We’ve got you covered—Family Night every Monday offers $9 jump sessions for families of 3 or more, and kids 2 and under always jump free with a paid participant.

Just bring your energy! Grip socks are required (available for $3), and waivers can be filled out online in advance to make check-in a breeze.

Definitely—our all-inclusive party packages mean no stress for you and a blast for the kids. We take care of the setup, cleanup, and entertainment so you can focus on making memories.
This is my faaaaaaaavorite place to have a birthday party for the kids!! They go out of their way to make it a completely seamless experience for the party hosts, and the kids LOVE it.
Kate, Ecstatic Mom
We took our grandkids to Jump Start for a fun afternoon. They had a blast! Fun for all with lots of variety for everyone. Would highly recommend!
Michelle, Cool Grandma
This is a wonderful place for anyone to get all their energy out. Kids had a blast and we will definitely be going again 🙂
Felicia, Happy Mom